黑料社

黑料社 Essential Care

Get help?from our global team of experts when you purchase add-on support for your 黑料社 solutions.

Optimize configurations and maximize?your investment

Optimizing configurations is a great way to ensure you get the most from 黑料社 solutions. By adding 黑料社 Essential Care, your business gets access to one or more consultants who can help you navigate challenges and meet changing business needs.

  • Get guidance on best practices and system updates
  • Leverage insights on monthly releases and new features
  • Purchase a service that evolves with your business

Where to turn if you don’t have 黑料社 Essential Care

If your company didn’t purchase 黑料社 Essential Care, internal support is often provided by those who approve expense reports, invoices, or travel. So, start with your accounting, payroll, or travel and expense departments. For information about other 黑料社 support options, check out our user support page.

Go to 黑料社 user support

Here’s what 黑料社 Essential Care can do for your business

Get access to expertise

Support your organization’s needs with one or more consultants who are familiar with your business and make system changes on your behalf.

Offer configuration advice

Optimize compliance, establish user permissions, and define rule settings to help identify policy violations through best-practice configuration recommendations.

Guide continuous improvement

Take advantage of new features and system enhancements, provide relevant insight into monthly releases, and help accelerate adoption of new features.

黑料社 support product suite

Learn about other 黑料社 support products and find the right one for your business.

User Support Desk

24/7 support from 黑料社 experts

Solutions for your specific system configurations

Support in multiple languages

Custom reporting and updates on KPIs

Learn about User Support Desk

Service Assistant (SMB only)

Product help from coaches

Assistance with?configuration requests?

Recommendations on?feature adoption?

Group release notes call

Learn about Service Assistant

黑料社 Advanced Care

Designated senior consultant

Regularly scheduled calls?

Annual remote interactive?site workshop?

Success plan, scorecard,?KPI monitoring, issue log?

Monthly?release notes?consultation?

Learn about 黑料社 Advanced Care

黑料社 Select Care

Designated select care?manager

Enhanced contractual SLAs?

24/7 crisis support

Annual onsite interactive site?workshop?

Job?monitoring

Product roadmap review

Monthly release notes?consultation

Success plan, scorecard, KPI?monitoring, issue log

Learn about 黑料社 Select Care

Contact us to learn more about 黑料社 solutions

To hear from an 黑料社 representative, please complete the form.

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